UN Special N° 645 Novembre · November 2005 

Personnel
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Videoconference on staff-management relations

Background

Videoconference

In 2003 and 2004, FICSA submitted a request for financial support of its activities to the HR Network and HLCM. The rationale for the request was that, because FICSA had an important and legitimate role in representing the views of staff on all matters relating to personnel/ human resources policies and practices at inter-agency level, and a statutory role in the work of the International Civil Service Commission (ICSC), its preparatory work and participation in relevant inter-agency machinery should be facilitated on a cost-sharing basis by the organizations of its member associations and unions.
Support for the Federation’s request was weak, although the representatives of several organizations expressed their willingness to pursue the matter.
Further reflection on the part of FICSA led to the view amongst staff representatives that the problem had deeper roots that lay in the fact that organizations had not yet embraced the guidance provided by the Framework for Human Resources Management and, further, had lost sight of their agreement in 1982 to provide facilities and support for staff representative activities. Additionally, reports from the FICSA membership revealed a general decline in the effectiveness of staff-management relations. It would therefore be timely to meet with the representatives of the administrations as a whole to review staff-management relations in the common system, with a view to ensuring that the guidance set out in the Framework and the 1982 agreement was being followed in each organization, and to develop ways to improve the situation.
To that end, FICSA presented a paper to the July 2005 session of the HR Network. The paper, “Enhancing Staff-Management relations in the United Nations System” (CEB/2005/HLCM/16), presented a proposal for the creation of a Task Force to draft recommendations for policies and procedures for staff-management relations in the UN system. It reviewed the importance of effective staff-management relations and the factors that contribute to creating an enabling environment for effective staffmanagement relations, set forth a proposal for the creation of a Task Force and presented the Terms of Reference.

For its part, the HR Network: “Thanked the representatives of FICSA for the initiative and agreed to convene, as a first step, a video-conference, open to all interested organizations, to brainstorm on the issues that should be reviewed a nd discussed in greater detail. As a second step, a Working Group would be established to deal with the specific issues identified (FAO and UNDP volunteered to participate in the Working Group).”

Videoconference


Introduction

The Chairperson, Kristiane Golze, CEB secretariat, summarized the background and explained that the purpose of the present meeting was to have an initial exchange of views on the issues, and that no solutions would be sought during the meeting. FICSA gave a brief summary of its paper, stressing that effective staff-management relations were especially important at the present because the UN system was functioning in changing and difficult times. CCISUA reiterated its support for the paper, and drew attention to the ICTY “Collective agreement on mutual recognition” as an illustration of the kind of legal framework used to facilitate effective staff-management relations in the UN system.
The Chairman welcomed participants from FICSA, CCISUA, IFAD, FAO, UNDP, UNFPA, UN, UNIDO, IAEA, ILO, ILO International Training Centre, WIPO, WTO and the WTO Staff Association, UNRWA, ITC, UNESCO and UNSSC.

Identification of issues

Participants were asked in the first round of remarks to identify the issues. These included financing participation in meetings, improving communication and identifying the best media of communication, training in conflict resolution, differences between headquarters and nonheadquarters duty stations, the importance of making a distinction between the role of staff representation at the local and inter-agency levels, the importance of recognizing the particular situation in each organization, terms of office, transparency, the role of staff representatives in various internal processes such as recruitment and grievances, ways to enhance staff morale particularly for humanitarian workers, and release time for staff representatives.

FICSA and CCISUA comments

FICSA explained that it had initially taken a broad approach in its paper to stimulate thought on the subject. There was a direct relationship between local and inter-agency staff representation because the Federation depended on its membership for support, information, technical input and as a source of staff representatives to fill FICSA leadership positions. CCISUA emphasized the importance of finding out what each organization does, and identifying a general basis for staff representation and effective staff-management relations. Terms of office were a problem because an investment was made in establishing relations with the administration, and therefore the current minimum period should be extended.

CEB secretariat comments

The Chairperson further reviewed some of the background in response to a question from the representative of FAO who sought clarification about the scope of the Federation’s proposal. After FICSA had presented its paper, the HR Network had preferred to look at the broader issues. The CEB secretariat had discussed the possibility of facilitating training for staff representatives, but the objective of that training remained unclear. Thus, it was thought that it would be mutually beneficial to have an exchange of practice, and to share best practice.

Follow-up action

A second round of remarks focused on how to follow up on the issues identified, and whether a working group should be established.
Participants agreed that an exchange of practice would be beneficial and that each organization would be asked to complete a survey and attach the legal framework governing staff-management relations in their organization. The survey questions would be drafted jointly between the CEB secretariat, FICSA and CCISUA. It was agreed that the administration and the local staff association or union would sign the completed survey. The survey results also would serve to assess training needs. Work would begin on drafting the survey after the upcoming session of HLCM, and it was planned that the surveys would be completed this year.

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