UN Special N° 644 Octobre · October 2005 

Personnel
Club d´Art de Genève

On entitlements in the neoliberal era

Is my job mine or am I personalizing?

Alison Katz, WHO

As a staff representative, the issue of entitlements comes up often and I think some clarifications are needed especially in the era of «new management». First, imagine an informal chat between two colleagues over a glass of beer one evening after work.

 «Well, Jim, how are you settling into your new job?» Asks Alec.
 Jim: «Oh, it’s not my job»
 Alec, stumped, «Oh Jeez, how do you mean, Jim? Has it been given to someone else? Have you been fired?»
 Jim. «No, no, but you know we shouldn’t personalize should we? I don’t have a job. I occupy a set of functions for a period of time.»
 Alec, bursts out laughing. «Oh OK I get you! You’re being funny – the new jargon – straight out of new management»
 «No, no, I’m not being funny. I am deeply grateful to my esteemed boss for allowing me to occupy this set of functions. He told me that there are 100 people who would willingly take it the day I am out»
 «But why should you be out? That’s very supportive kind of talk, isn’t it? Do you get on well with your boss?»
 Jim, sternly «Alec, please, He’s not my boss. He is the person occupying the set of functions above the human resource occupying the set of functions below his set of functions». Please remember not to personalize»
 Alec: OK cheers, my dear set of functions… drink your beer
 «Jim It’s not my beer…»

Entitlements and human rights

Let us think for ourselves and throw off the dross of neoliberal new management jargon. And let us start with a few realities. The first of which is that the discourse on «not personalizing» and «entitlements» is highly political.
Here is an alternative position for your consideration. It is unashamedly and explicitly political because all staff management issues are. As is health or education or labour rights. However, this political position has the advantage of reposing on human rights arguments.
There is a human right to work, to a livelihood, to a means of subsistence. There is also a human right to a job that is remunerated sufficiently to allow a human being to feed, shelter, clothe, her/himself and her/his family. Please refer to all the various human rights declarations, covenants and general comments on them.

Back to full employment

Entitled to a job? Well yes actually! Full employment was a deliberate policy adopted in Europe (and elsewhere) in the post war years in recognition of the fact that the means of production do not belong to a select group on earth but to ALL, and that if social justice is a value (anyone care to dispute that?) then full employment is an integral part of that. Incidentally even the most right wing think tanks are coming back to the idea of full employment as essential to civil peace (rather than unrest) and social cohesion.
No one has the right from birth or from outside an organization to a particular position (except the Queen…and many good – and patient – anti-monarchists would abolish that particular nonsense tomorrow).

Do personalize. It is your right!

However once hired, a whole range of rights come into play. These are encapsulated in human rights covenants on the right to work and the right to various conditions of employment.
The set of rights which come into play between a human being and an organization in relation to the contractual agreement between the two parties represents legitimate personalization as expressed by the words «It is my job».

Good performance, functions needed, budget available

Three conditions determine the entitlement to stay in a job (and /or to be allowed to do the job under fair and respectful conditions):
Good performance, functions needed, budget available. If an employee is fired, removed or otherwise abused despite the fact that the three conditions are met, s/he will have the right to appeal to an industrial tribunal for example AND WILL WIN because yes, s/he has a job and yes s/he is entitled to keep that job unless certain conditions have changed. It was indeed her/his job and will continue to be so if justice is done.
When a staff says «my job», s/he is not referring only to the set of functions which s/he is privileged to fulfil. S/he is referring to her/his contractual relations with an organization which are regulated by laws and which in turn reflect human rights agreements.
As a staff representative and humble human resource, I urge you all to personalize. It makes common sense, it is a legal reality and it is a human right!

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