UN Special N° 642 Juillet - Août • July - August 2005

Personnel
A rose by any other name

A rose by any other name

Maria Dweggah, WHO

SDC what? SDCR*, Mr Jones, Strategic Direction and Competency Review. We are pleased to inform you that your department is being right sized. Yes, right sized. No, no Mr Jones, it’s not like that. Job loss? Well you see we are going through a rigorous review of the competencies needed to carry out our strategic vision. We prefer to use a term that better describes the process. Downsize sounds so, well, so vulgar, and really does not convey the true objective of the exercise.
We don’t want to worry our staff unnecessarily. You know how they hate change. They can be so recalcitrant at times. Well, yes, they have seen many changes in the past 10 years but this is what it is all about: change, change and more change. You need to change, you need to keep up with the times. Well, actually, the secret is (and that is between you and me only Mr Jones), the secret is that while you are changing so much, and the work falls behind, well, you can always blame it on change! No need for analysis, contemplation or evaluation if you are always in change mode. And, also between you and me, it keeps them on their toes, Mr Jones. Yes, on their toes. Nothing like a dose of uncertainty to shake them up and keep them down.
Another good tactic is to take away their personal space, that feeling of ownership. We tried with the parking spaces, it got a bit sticky. Didn’t think they would take it so personally. We don’t have enough space for our staff, so we knocked down our office walls and gave it a fancy title, collaborative work space. Eighty staff where there used to be 30?
Well, a simple oversight, Mr Jones. Well, I guess it promotes collaboration as people have to negotiate who is going to leave their seat first, as there won’t be enough room for two people to stand up at the same time. Reduction? No, no nothing like this. Job loss? well yes, there is a good probability that the exercise will entail the abolition of some functions. Well, yes, also posts – and people – but it is mainly functions that will disappear.
How many will lose their jobs? Good question, Mr Jones. You see, Mr Jones, the primary goal is to ensure we have the right functional structure in place to ensure we meet our Strategic Objectives and ultimately maximize our resources to meet today’s global health challenges. So how many will have to go? Let’s not focus on that, Mr Jones. We should focus on the procedure that will make for a better organization more in tune with its current goal — the right person at the right place at the right time.

* Even I have trouble remembering what these letters stand for, let alone pronounce them. I know the C stands for cuts, sorry, competency, and the R for Reduction, ah no, sorry, Review. Now what are the S and D? Ah yes, S for strategic? D? you got me, dumping salarial? oh hell let me go to the web site. So it is Strategic Direction and Competency Review.

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